By David Hoyle
ISO/TS 16949:2002 (TS2) could have a huge effect most likely of the car because it formalises, less than a unmarried world-wide commonplace, the standard approach that needs to be met by means of automobile brands and their providers. This instruction manual is the single entire consultant to realizing and fulfilling the necessities of ISO/TS 16949:2002. Written via best-selling caliber writer David Hoyle (ISO 9000 caliber platforms instruction manual) this new e-book is perfect for these new to the normal or constructing a unmarried administration method for the 1st time, in addition to these migrating from latest caliber administration platforms. it's going to swimsuit caliber procedure managers and caliber pros around the car undefined, managers and govt point readers, specialists, auditors, running shoes and scholars of administration and caliber. *The purely whole ISO/TS 16949:2002 (TS2) reference: crucial for knowing either TS2 and ISO 9001:2000*TS2 turns into crucial for all vehicle brands and their many millions of providers in 2006* comprises information of the certification scheme, the diversities with prior criteria, money lists, questionnaires, guidance for implementers, movement charts and a word list of terms*David Hoyle is without doubt one of the world's top caliber administration authors
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Extra info for Automotive Quality Systems Handbook, Second Edition: ISO TS 16949:2002 Edition
Result in the growth of business that was expected. The customer-focus principle is reflected in ISO/TS 16949 through the requirements addressing: • • • • • communication with the customer, care for customer property, the determination of customer needs and expectations, appointment of a management representative, management commitment. Leadership This principle is expressed as follows: Leaders establish unity of purpose and direction for the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.
This gives data collection a purpose; for without purpose, data collection is a waste of resources. Don’t collect data for the sake of it, just because you can on the pretext that it might come in useful. The factual approach principle is reflected in ISO/TS 16949 through the requirements addressing: • • • reviews, measurements and monitoring to obtain facts; control of measuring devices; analysis to obtain facts from information; Basic concepts • • 27 records for documenting the facts; approvals based on facts.
What could affect your ability to do it right? What checks are made to verify achievement? How do you ensure the integrity of these checks? What action is taken to prevent a recurrence of failure? In an ideal world, if we could design products, services and processes that could not fail we would have achieved the ultimate goal. Success means not only that products, services and processes fulfil their function but also that the function is what customers’ desire. Basic concepts 19 Failure means not only that products, services and processes would fail to fulfil their function but also that their function was not what customers desired.
Automotive Quality Systems Handbook, Second Edition: ISO TS 16949:2002 Edition by David Hoyle